mm-lab GmbH

Company …

 

Quality is indispensable

mm-lab GmbH works for its customers (system houses, car manufacturers and suppliers, waste management companies and municipalities) in areas with a very high demand on quality. This applies in particular, where our achievements substantially contribute to the success of an overall project or to the supply of additional security, particularly in the automotive field. 

Our requirements in terms of the expected quality in the above mentioned fields apply to the end to end solutions offered by mm-lab just like for services furnished by mm-lab.

Quality is produced, noticed and judged by humans. For this reason the quality policy of mm-lab GmbH pays particular attention to these people involved.

Customer satisfaction by quality

 

We regard as decisive for a high satisfaction of our customers both the demanded quality of our products and services as well as the quality of mm-lab’s performance concerning problem-specific know how, knowledge of the requirements, the necessary expertise and capabilities. Additionally we consider the relationship between the expectations created by us and the required achievement the same as between this achievement and the agreed upon price.

Quality by satisfaction of the employees

For mm-lab GmbH the satisfaction of its employees is a crucial factor with regards to generation and safeguarding of quality. Therefore mm-lab gives high importance to providing a motivating working environment, dedicated training and comprehensive information to the employees. It is the goal to give them all means and information to hand which make high-quality working results possible.

Processes generating quality

Well communicated processes which are carried out orderly by the staff involved, generate customer’s confidence as well as employee’s confidence in the performance and competency of mm-lab. These processes serve the generation of quality, holding the quality standards reached according to ISO 9001:2015 as well as their constant improvement. They form the basis of a coordinated cooperation and describe the different work flows and their interdependencies. Processes are not an end in itself. They are subject to a constant observation by the employees and the management of mm-lab. All involved parties commit themselves to improve the processes, to adapt or even to stop them depending on new conditions, should they inhibit increasing the quality.

 

ISO9001Certificate2008

mm-lab news

 

Kornwestheim, 2019/06/03.

 

The next level has been reached: mm-lab is in the second competition stage of the "Großer Preis des Mittelstandes 2019", a famous award for small and medium-sized companies. For the first step, a total of 5,399 companies were nominated nationwide. Of these, 758 companies climbed to the second, penultimate competition stage. The finalists from all 16 federal states selected by the twelve regional juries will be honored in autumn 2019. The prize will be awarded for the 25th time this year. As the sustainable management of our customers is already supported by our services in their planning phase, the competition topic of this year "Sustainable Economic" fits perfectly with our telematics solutions and engineering services.

                   

 The goal of this honorarily organized competition of the “Oskar Patzelt Foundation” is to promote corporate responsibility. The special attention of the jury lies in the consideration of the criteria "overall development of the company", "creation of work and training places", as well as in "modernization and innovation". In addition, the focus is also on "commitment in the region" and the topics "service, customer proximity and marketing".

 

In November 2018, we were honored for our product innovation CAVE! by the State of Baden-Württemberg as part of the awarding of the Innovation Prize. Therefore, it is a special pleasure for us, that the appreciation of the "Großer Preis des Mittelstandes" also confirms our actions in our overall entrepreneurial performance.

 

Handover of the certificate for achieving the next competition level by Mrs. Hetzel (BVMW - Bundesverband mittelständische Wirtschaft,

Unternehmerverband Deutschlands e.V.) to our business owners Michael Meiser, Lothar Krank und Andreas Streit

 

 Further information about the competition is available (only in German) at "Großer Preis des Mittelstandes".