Professional Support

Generally, for our customers, there is the Customer Ticket System of mm-lab to document problems, questions or requests. This area is only available to our customers with a valid maintenance contract.

From time to time, it may also be necessary to analyze a problem by a member of mm-lab "on site" or to present a solution by an employee of mm-lab. This is made possible by the mm-lab Online Support. To avoid delays and cost by travel, we offer our customers the option to remotely access your computer over the Internet or to hold an online meeting.